Automated Sailing Advice System for a Global Export Terminal Overview
A major export terminal, renowned for its critical role in global logistics and resource distribution, transformed its operations by automating the sailing advice process. This initiative enhanced efficiency, scalability, and transparency, aligning with the organization’s commitment to delivering seamless supply chain solutions.
Products/Solutions:
- Power Automate
- AI Builder
- Python
- SharePoint Online
- Power Apps
Business Challenge
The sailing advice process was heavily manual, causing delays and inefficiencies that impacted operational flow. Challenges included:
- Operational Delays: Manual processing hindered timely updates and approvals.
- Limited Visibility: Stakeholders did not have access to real-time updates on sailing schedules.
- Scalability Issues: Increasing transaction volumes strained existing processes.
Business Impact
Delays in sailing advice management led to inefficiencies in export operations, potentially affecting client satisfaction and revenue.
SolutionThe export terminal deployed an automated solution leveraging AI Builder and Power Automate. Features included:
- Automated data extraction and validation from PDF sailing advice documents.
- Centralized storage integrated with SharePoint Online for seamless document management.
- Real-time dashboards offering comprehensive insights for stakeholders.
- Workflow automation with notifications tailored to specific roles.
Business Results
- Enhanced Efficiency: Reduced processing times by over 50%, enabling faster decision-making.
- Improved Transparency: Real-time updates increased stakeholder confidence.
- Scalability: Prepared the terminal for higher transaction volumes and future growth.
- Customer Satisfaction: Improved accuracy and responsiveness strengthened client trust.
This transformation highlights the organization's capability to enhance logistics and sustain its competitive advantage.