Empowering Global Operations with Azure Database Migration
Customer Overview: (Rehost SQL on Azure)
A leading global business process outsourcing (BPO) company with operations across multiple continents sought to modernize its IT infrastructure. With a strong focus on delivering high-quality customer service, operational efficiency, and compliance with international standards, the organization recognized the limitations of its legacy on-premises database systems. As part of its digital transformation journey, the customer partnered with atQor to move critical workloads to the cloud and enhance scalability, security, and performance.
Situation:
The customer was operating on outdated, on-premises database systems that had become a bottleneck for growth and agility. These legacy environments lacked the flexibility needed to meet increasing business demands, particularly in areas such as:
Scalability: Existing systems were unable to efficiently handle growing data volumes and varying workloads.
Performance: Slower data access times affected overall productivity and customer responsiveness.
Operational Overhead: Manual backups, patching, and maintenance consumed valuable IT resources.
Compliance and Security: Increasing scrutiny around data protection required a more secure and auditable solution.
Realizing the strategic need to future-proof their operations, the customer decided to adopt a cloud-first approach, starting with their database infrastructure.
atQor’s Solution:
- Azure Migration:
Migrated over 100 on-premises databases to Azure SQL Elastic Pool, enabling dynamic resource allocation based on workload demands.
Leveraged Azure Database Migration Service to ensure minimal downtime during the migration, preserving business continuity.
- Operational Improvements:
Implemented automated backups, performance tuning, and health monitoring, reducing the burden on IT teams and minimizing human error.
Integrated Azure Monitor and Log Analytics for real-time performance tracking and alerts.
- Data Security and Compliance:
Deployed built-in encryption at rest and in transit, as well as role-based access controls (RBAC) to safeguard sensitive data.
Configured compliance features to meet standards such as GDPR, HIPAA, and ISO 27001, tailored to the customer’s regional and global requirements.
Results:
Cost Savings: Reduced infrastructure and operational costs by over 40%, thanks to pay-as-you-go pricing and eliminated on-premises hardware expenses.
Global Reach: Enabled real-time data access across geographies, improving collaboration and decision-making among global teams.
Scalability: Elastic pools provided the flexibility to handle fluctuating workloads without performance degradation.
Compliance: Improved the organization's ability to meet global regulatory standards, with detailed audit trails and secure access protocols.
Key Takeaway:
Through its partnership with atQor, the BPO firm successfully migrated to Azure SQL, laying the foundation for a more agile, cost-effective, and secure data infrastructure. This transformation empowered the organization to operate with greater efficiency, scale confidently, and support its globally distributed teams with seamless data access and robust compliance.
